{"id":19352,"date":"2024-01-11T19:10:28","date_gmt":"2024-01-11T16:10:28","guid":{"rendered":"https:\/\/wikidollar.net\/19352\/att-customers-will-feel-very\/"},"modified":"2024-01-11T19:10:29","modified_gmt":"2024-01-11T16:10:29","slug":"att-customers-will-feel-very","status":"publish","type":"post","link":"https:\/\/wikidollar.net\/?p=19352","title":{"rendered":"AT&#038;T customers will feel very unloved on Valentine&#8217;s Day"},"content":{"rendered":"<p>AT&#038;T customers will feel very unloved on Valentine&#8217;s Day\u060c<\/p>\n<div>\n<p>One of the wonders of modern technology is that people suddenly dread doing things that were an integral part of daily life just a few years ago.  Apparently, many people hate talking on the phone today and even large companies like AT&#038;T are not immune to this phobia.  The operator really wants people to stop calling them to make payments and has found a way to dissuade you from calling them.<\/p>\n<div>By <span style=\"font-style: italic;\"><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/tmo.report\/2024\/01\/att-will-charge-prepaid-customers-a-5-fee-for-paying-over-the-phone\/\" class=\"external\">The mobile report<\/a><\/span>AT&#038;T is sending messages to its prepaid customers informing them that starting February 14, if they make payments over the phone, they will be charged a $5 convenience fee. <\/div>\n<div>\n<div id=\"gallery-d8e73fe6-7890-4103-833e-6edc1e3bea94\" class=\"single-image-container full-width-element\">\n<div class=\"gallery-item\">\n<picture style=\"padding-top: 66.666666666667%\"><source media=\"(max-width: 350px)\" ><source media=\"(min-width: 351px) and (max-width: 500px)\" ><source media=\"(min-width: 501px) and (max-width: 800px)\" ><img decoding=\"async\" src=\"https:\/\/wikidollar.net\/wp-content\/uploads\/2024\/01\/ATT-customers-will-feel-very-unloved-on-Valentines-Day.jpg\" alt=\"AT&#038;T Customers Will Feel Very Unloved on Valentine&#39;s Day\"\/><\/source><\/source><\/source><\/picture>\n<\/div>\n<\/div>\n<\/div>\n<p>Fees will be applicable if you speak to a customer service representative or use the automated telephone system to make a payment.  AT&#038;T already charges postpaid customers the same fee for speaking to representatives to make a payment. <\/p>\n<div>AT&#038;T seems to have forgotten that many of us, especially older adults, didn&#39;t grow up with smartphones and the Internet, and are uncomfortable with other payment methods or aren&#39;t all that simply not sufficiently informed.<\/div>\n<p>Additionally, sometimes things go wrong, requiring a phone call, so the payment doesn&#39;t seem justified and more like a penalty.  It&#39;s also difficult to understand why the company would want you to pay a fee when you interact with an automated system.<\/p>\n<p>Keep in mind that you can still call the company for other things, they just don&#39;t want you calling them to handle your payments. <\/p>\n<p>If you don&#39;t want to be charged $5 more when making payments, you should consider making payments online, visiting an AT&#038;T store, turning on autopay, or mailing your payment.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>AT&#038;T customers will feel very unloved on Valentine&#8217;s Day\u060c One of the wonders of modern technology is that people suddenly dread doing things that were an integral part of daily life just a few years ago. Apparently, many people hate talking on the phone today and even large companies like AT&#038;T are not immune to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":19353,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[2392,1771,309,1969,9061,9062],"class_list":["post-19352","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-att","tag-customers","tag-day","tag-feel","tag-unloved","tag-valentines"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/wikidollar.net\/index.php?rest_route=\/wp\/v2\/posts\/19352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wikidollar.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wikidollar.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wikidollar.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wikidollar.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19352"}],"version-history":[{"count":1,"href":"https:\/\/wikidollar.net\/index.php?rest_route=\/wp\/v2\/posts\/19352\/revisions"}],"predecessor-version":[{"id":19354,"href":"https:\/\/wikidollar.net\/index.php?rest_route=\/wp\/v2\/posts\/19352\/revisions\/19354"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wikidollar.net\/index.php?rest_route=\/wp\/v2\/media\/19353"}],"wp:attachment":[{"href":"https:\/\/wikidollar.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19352"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wikidollar.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19352"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wikidollar.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}