T-Mobile subscribers dealt with issues Friday morning as the carrier was improving its network،
A whopping 75% said they couldn't get confirmation that a text message they sent had been received, even though some of them reached the recipient. 19% of those who declare Fault detector about the outage said they couldn't send or receive phone calls, and 6% had problems with their 5G home internet.
T-Mobile customers faced some issues texting and calling others Friday morning.
The problems encountered by TMobile The customers covered subscribers in major cities, including New York, Chicago, Los Angeles, Philadelphia, Boston, Miami, Tampa, Columbus and Charlotte. Worse still, TMobileThe 611 support phone number for subscribers was also not working.
As you would expect, MVNOs using TMobileThe operator's networks were also affected by the outage which, as we have already highlighted, was due to planned maintenance on the operator's network. Not to be a TMobile subscriber, I was wondering if TMobile subscribers received advance notification on Friday morning indicating that the operator was carrying out work on the network that could have an impact on the service. This would be similar to signs posted on a highway that warn drivers to expect certain lanes to be closed on a specific day due to construction.
The good news is that the issues started to disappear fairly early today with reports that service had started to return to normal by 9:40 a.m. ET.