Since updating to Android 14, some Google Pixel users have started experiencing storage issues on the Pixel 6 and newer devices. Google acknowledged this issue shortly after and promised an incoming system update that would fix it. In a new update,
Google announces that a fix is being deployedbut only as a “test”.
Well, this is one for the books. The serious Pixel bug that caused phones to restart repeatedly or make it impossible to access media storage is still an issue that hasn’t been fixed.
While
Google acknowledged there was an issue a few days ago and promised an update to fix the affected units, the best solution offered was to perform a full factory data reset. Of course, this is not the answer any of the affected users wanted to hear, as it is time-consuming and can result in data loss if a backup was not performed properly.
Yesterday, Google returned to its community forums with a “possible” solution. Unfortunately, the solution doesn’t offer any guarantees because it comes with a huge disclosure: it’s a “test update.”
A test solution to a real problem
The next update will arrive in the next couple of weeks and will hopefully bring affected devices back to a usable state. It will be rolled out via Over-the-Air (OTA) and is dubbed a test update, as only devices that have signed up to get it will see the download.
To be one of the selected users who will be able to pilot the OTA patch, you will actually need to fill out a Google form which can be found.
here. If your device reboots repeatedly, the update may not recover data. In this case, you will need to perform a factory data reset.
Google also says you also have the option to contact Pixel Support to see if other options might be available. However, we hope that this will not be necessary and the OTA update can resolve the issue without further help.
Meanwhile, note that the storage access issue affects devices with multiple users, including guest profiles, restricted profiles, and child profiles. So, until the OTA update is available on your device, Google recommends avoiding creating or signing in to a secondary user on the device.
