T-Mobile angers dealers by making drastic changes to compensation

T-Mobile angers dealers by making drastic changes to compensation،

When you walk into a T-Mobile store, you might find yourself in a company-owned retail store or an independent authorized store. TMobile retail store. Stores owned by TMobile are obviously under the control of the company while stores owned by authorized retailers have their own policies and might offer a different selection of phones. The largest TMobile The authorized retailer is a company called Wireless Vision which has over 500 TMobile stores that serve more than 14 million customers and sell more than 2 million devices each year.

According to National Association of Independent Wireless Dealers (NWIDA), TMobile dealers are upset with the parent company for implementing changes in their compensation. A tweet from a T-Mobile reseller with the sarcastically titled username @jahblessdai Congratulations on reinventing payment terms! says the dealer's pay for the first month has been reduced from 100% to 60% and will now decrease even further to 25%.

T-Mobile Authorized Retailer Owned by Wireless Vision - T-Mobile Angers Dealers with Drastic Compensation Changes

T-Mobile authorized point of sale owned by Wireless Vision

The dealer explained that this reduction is not fair to independent building owners TMobile locations because their expenses (such as rent, salaries, and other operating expenses) must be paid on time and in full. As the dealer wrote: “Strange, isn’t it? I tried to explain to my landlord and the utility companies our innovative slow-release payment plan, suggesting we spread this month's due date over the next year. Oddly, they didn't seem interested in being avant-garde. pioneers of finance. »

Worse still, these dealers will now be paid through a 12-month loyalty plan. This led the same dealer to tweet: “Nothing says 'We value you' like holding back what you've earned, essentially giving a whole new meaning to 'delayed gratification.'” It's a bold move , transform payroll into a long term. “A term savings plan that we never asked for. Who needs cash when you can have a financial safety net, right?” The tweet was signed: “A very serious concern[ed] Authorized retailer.

The optics of this battle don't look good for TMobile executives up to CEO Mike Sievert. Of course, we only hear one side of the story, but that gives TMobile appearing similarly to how she described her competitors during Legere's time: corporate, money-hungry, and unfair.