Galaxy Z Fold 4 has a serious manufacturer's defect that Samsung refused to fix under the warranty

Galaxy Z Fold 4 has a serious manufacturer’s defect that Samsung refused to fix under the warranty،

A Samsung Galaxy Z Fold 4 owner on Reddit pointed out that his device no longer opened completely flat due to debris stuck in the hinge. As noted in his post, the Redditor (ahmed1smael) said the debris consisted of pieces of bristles used to clean the hinge and pieces of tape used to hold the bristles in place. This can be seen in a photo that the Reddit subscriber posted on the social media platform.

After four hours of using soda can fragments to clean the hinge, the phone's owner was finally able to open the device flat. But with the hairs broken up and removed from the device, the chances of debris entering the phone and damaging the internal screen have increased. Explaining the technique he used, ahmed1smael wrote: “The seal runs along the hinge on both sides. I checked the side where the glue was coming out the most to identify the broken side. I then carefully used thin plastic and cut up pieces of soda can to search and remove the wires and the plastic gasket.”

After cleaning hair and adhesive from Galaxy Z Fold 4 hinge, this Redditor could open his device flat - Galaxy Z Fold 4 has a serious manufacturing defect that Samsung refused to repair under warranty

After cleaning hair and adhesive from the Galaxy Z Fold 4 hinge, this Redditor was able to open his device flat

He says Samsung continues to deny that the adhesive used for the bristles stops working, leaving the bristles to get stuck in the hinge. It also warns Galaxy Z Fold 4 users experiencing the same issue to report the issue to Samsung's warranty instead of trying to copy what it did. “Please use the warranty, argue your case, and don’t give up,” the Redditor writes. “This is a manufacturing defect.”

The Redditor seemed to strike a nerve on the platform when he wrote that the Galaxy Z Fold 5 would be the next to suffer the same fate as its Galaxy Z Fold 4 (a claim he ultimately “lined up”). Before the change, several Reddit followers questioned this and mentioned how Samsung changed the hinge of the 2023 Z Fold model. For example, a user with the username of GuyTan0 wrote: “Do you have any proof of this? The 4 already had these problems long before the 5 was even released. And it's still perfect. You may be right about the 4, because Samsung knew about it and decided to change it to 5.”

Samsung does not believe the problem is their responsibility. As Rocket 3431 said on Reddit: “Yes, I have the same problem and they want to charge me for the repair. This is complete stupidity. This phone is not worth it. Countdown until it is paid and can go back to a slab. The old Note 9 In my drawer looks so tempting. Several Redditors said Samsung refused to repair its Galaxy Z Fold 4 under warranty due to accidental scratches or damage chip on the charging port which had nothing to do with the problem.