Trouble in paradise: complaints and fault-findings about the Galaxy S24 pile up. What’s going on?،
After a glorious start to January and record pre-order figures, the Galaxy S24 is now embarking on the off-road adventure. Many users are reporting issues with their brand new AI-centric devices and the Galaxy S24 Ultra at most is not missing the “party”.
But is this uproar of complaints justified… or is it simply a fantasy?
Let's see what's (allegedly) fake and what's (probably) not.
Screen shock
In terms of scratch resistance or anti-glare capabilities, this year's Samsung flagship display is incredibly good.
Some, however, have problems with something else: colors. “Dull and dull” is what many accuse the Galaxy S24 screen of. The problem seems to be that the Vivid screen mode option just isn't as vibrant and saturated as the Vivid screen mode on the Galaxy S23 or Galaxy S22.
Going from natural to vivid produced a noticeable difference from the Galaxy S24's predecessors, but the same can't be said for South Korea's latest champion. Users complain that the difference is barely noticeable and are not happy about losing what they are used to.
Samsung has taken the “It's a feature, not a bug” stance with an official explanation of the phenomenon:
We have adjusted the colors and brightness of Galaxy S24 series products to provide more accurate and comfortable viewing during use. Some changes have been made to the display technology to provide a more natural viewing experience, so users may notice differences in color depth compared to older devices. This display behavior is an intentional color adjustment and is not a product defect, so it is safe to use.
Furthermore: some owners have discovered that this fading phenomenon is only present when viewing a photo in Chrome or “on the wallpaper”. If a photo is opened in Gallery, it looks saturated and vibrant, they say.
Besides muted colors, some are reporting another screen issue: grainy textures on dark/gray backgrounds.
There is a Reddit Poll who invites Galaxy S24+ owners should vote on the topic and share if they encounter the same grainy issue. At the time of writing, over 150 users answered “Yes” (as in “Yes, I see grainy textures on my phone”) and over 90 – “No”. For now, 116 other people are “unsure.”
The darkness of the camera
Let's move to the back of the Galaxy S24 and more precisely the camera. This is one of the most sensitive issues for any flagship, as any flagship manufacturer will tell you.
A few Galaxy S24 Ultra owners in India, Spain and Thailand have reported “faulty cameras”. One user discovered that the transition between zoom levels (going from 2x to 3x, then to 5x) is anything but smooth and appears jerky.
Samsung India admitted that some early batches Galaxy S24 Ultra The units had the problem and promised a replacement unit.
Apart from this, some have complained that Galaxy S24 phones produce “lower quality photos” Galaxy S23 double.
“The photos are super overexposed, grainy and downright poor quality”
This is what one Reddit user said.
The situation of the speakers
Next comes a phenomenon that isn't as popular as the two above – some aren't happy with the Galaxy S24's speakers. They find them “small and hollow”, with some even saying that the speakers here are worse than on the Galaxy S21.
Here's how Reddit user TheRealJockoJohnson sums it up:
The speaker opening at the bottom of the S24+ is just a very thin slot, whereas on the 23+ it's a wider, grille-style opening. I guess they made the speaker smaller to make room for other things. I was able to compensate a little with the EQ, but even then it's still worse than the S23+.
The horror of the thin green line
If none of the above impressed you, here's a problem that is pure horror: the thin green line display bug. But wait, there's more: sometimes there's also a thin white line.
The thin green line runs vertically down the S24 Ultra's beautiful screen, while the white line is horizontal (if present).
This is definitely not a “it's a feature, not a bug” type situation, because lines, no matter how thin or colored, have no place on the screen. a phone.
So far only devices purchased from carriers seem to have this problem, but nothing else is clear about the problem other than it being a manufacturing defect. When owners of these faulty devices tried to fix the problem with warranty or returns, the disaster turned into a fiasco: Samsung did not want to exchange the device for a new one and instead suggested that the device defective is returned and then repurchased.
This of course means that the user – who has no fault in the first place – will lose any pre-order discounts they received when purchasing the product. Galaxy S24 initially. Samsung finally asked phone owners to complain to the carriers they purchased the phone from…
Nothing else?
(Since you ask – yes)
Enter the battery. Some claim their Galaxy S24 consumes “a lot of battery” at rest and during the night, but these types of reports are too few (at the moment) for a broader pattern to be recognized.
The Importance of Being Earnest and Adaptive (and When Not to Be)
Once upon a time, I bought myself a good pair of studio monitors. Nothing fancy: I needed a desktop solution that would serve as a moderate substitute for the dedicated living room stereo system.
For the first 30 minutes, I hated every note coming out of those desktop monitors.
And then it hit me: I realized that I hadn't listened to the living room stereo in months and was used to the lame 2.1 setup I was using on my computer. My ears, abused by audio mediocrity for a year, were faulty, not the brand new studio speakers. Soon after, things fell into place and I began to feel great joy from what I was so dissatisfied with at first.
What I'm saying is that after years (decades!) of horrible oversaturated, overly sharp, overcooked photos from our phones, we're kind of used to the look of mobile photography. So anything too different seems “unnatural” and we can’t enjoy it right away.
It is important not to adapt too muchHowever.
To make my point, I’ll use another simple example – this time it’s about photography. Don't ask why, but years ago I used a TV as a computer monitor – a mid-range TV, at best. I used to edit photos on this camera and you can imagine my surprise when I realized that the photos I was editing looked completely different – and not in a good way – when viewed on my screen. television, then on a suitable computer screen (or printed). ).
You see, our ability to adapt is both a blessing and a curse.
The fact that everything looked OK on my TV during editing didn't mean much in reality – my photos were ruined due to distortion of colors, contrast, sharpness, saturation, brightness, etc. . of the television. That's why I bought a dedicated computer monitor. .
That said, it's crucial to reach out to like-minded communities and adjust your clock if you think something isn't right. Sometimes it will just be you and your perception of things that will be distorted, sometimes things might really be in dire straits (like that nightmare with a thin green line).
For the finals
As Reddit user Dr_3x21 says:
“Every new model under Reddit is full of complaints. It was the same thing a year ago with the S23 series. At least six chats a day, people fuck on the SOT and the camera. AI post-processing and oversaturation (oh irony) was really bad back then.”
It is very important not to forget that updates exist and that they often bring real improvements. So maybe wait and see?
I think if you try, you'll find that things (including phones) can sometimes turn out okay over time, not right away. It's just that there is a period of adaptation.
I also think you don't have to put up with simple horrors like thin green lines.
