T-Mobile indefinitely delays new trade in program that was supposed to start October 16th

T-Mobile indefinitely delays new trade in program that was supposed to start October 16th،

Making life easier for its subscribers is what T Mobile that was all. Some supporters would disagree and say that’s still what the nation’s second-largest carrier is all about, while others would disagree and note that several convenient payment methods have been made a little more difficult this year. For example, bills can no longer be paid at T-Mobile stores unless you want to pay an additional $5 fee. And if you want to save $5 by using AutoPay, the service must be linked to a bank account or debit card instead of a credit card.

But T Mobile plans to make things easier for those trading in a device to help reduce the price of purchasing a new phone. The company will begin proactively sending “physical return kits” to customers with deferred exchanges. These kits include everything needed to send the trade to T Mobile including shipping materials, instructions and a return shipping label. Frontline experts will be able to send a kit to T Mobile subscribers on request.

T-Mobile improves its redemption system for subscribers

T Mobile also says its new system will send easier-to-understand notifications to subscribers making a trade. Device return times and status updates will also be communicated to customers. This all sounds good and the new program was scheduled to start last Monday, October 16th. However, the carrier has chosen to delay the launch of the new and improved redemption program indefinitely.

With the delay, if you have to return an old smartphone to T Mobile, you’d better start looking for a small box that you can use to ship your trade-in. Hopefully the new system will come into effect soon.