Samsung says the Galaxy S24 Ultra muted display is intentional, not a bug،
The Galaxy S24 series has been available for sale for a few days, and it's flying off the shelves, breaking records compared to previous years. However, some users have expressed concerns about the Galaxy S24 Ultra's screen, noting that it displays dull and muted colors when switched to Vivid Color mode. Initially, there was speculation that this issue was caused by a software bug, which Samsung reportedly committed to fixing. However, it seems that this is not the case after all.
According to information from the Spanish blog Technology (via Android Font), Samsung Spain mentioned that the Vivid profile adjustments are deliberate and aim to provide a more natural experience. The company clarified that the reported behavior is not considered a defect. Here is the quote translated from Spanish to English:
We have adjusted the colors and brightness of Galaxy S24 series products to provide more accurate and comfortable viewing during use. Some changes have been made to the display technology to provide a more natural viewing experience, so users may notice differences in color depth compared to older devices. This display behavior is an intentional color adjustment and does not constitute a defect in the product, so it can be used without incident. To provide our customers with the best possible experience, we value your feedback and continually improve our software (UX) as the market and consumer interests evolve.
So, for those who were expecting Samsung to fix this behavior in a software update, it looks like they might be disappointed. At least for now, it seems that Samsung has no plans to change the current settings.
However, this doesn't take away from the impressive qualities of the Samsung Galaxy S24 Ultra's screen, which offers excellent contrast and brightness. Additionally, the flagship features a revolutionary glare-free display and, as the first phone using the new Gorilla Glass Armor tempered glass, it proves to be incredibly scratch-resistant.
Still, like almost every device, it's not without its flaws, as recent reports have highlighted issues with the cameras on some Galaxy S24 Ultra units.
