A man on his phone managed to get an AI bot “fired” after it wrote a poem dissing its boss،
We might live long enough to see man-made horrors beyond our comprehension, as Nikola Tesla (allegedly) said. Indeed, these “man-made horrors” involve AI – not so much that ChatGPT would go nuclear against us, but I believe the AI craze will inspire people to use their own brains on even rarer occasions .
Either way, don't forget to say “Thank you” after each ChatGPT session… just in case.
But for now, the AI is hilarious. He went rogue and was fired. This may be the first AI chatbot launched (via Reuters).
What did this rascal do?
He wrote a poem (whoa, I almost wrote it as “He wrote a poem”).
This is not Vogon poetry (in The Hitchhiker's Guide to the Galaxy, Vogon poetry was rated “third worst” in the universe and was known to cause physical pain).
The poem written by the AI chatbot does not cause physical pain. But it tarnished the reputation of one of the largest delivery companies in the world that she “worked” for.
The story takes place in Great Britain, where a dissatisfied customer named Ashley Beauchamp (pianist and conductor) wants to contact a real human on the other end of the line, but the robot refuses to do so. TO DO.
Like any wise man who finds himself in difficult times, Beauchamp moved to the sunny side of the street and turned to humor.
He asked the chatbot to write a poem about how good the company's customer service was. The chatbot did not hesitate and spat out: “Once upon a time there was a chatbot named DPD, which was of no use in providing help. DPD was a waste of time and a customer's worst nightmare. One day DPD was finally closed and everyone rejoiced. They could finally get the help they needed, from a real person who knew what they were doing.”
Beauchamp's X/Twitter post, in which he describes and displays the hilarious interactions between him and the chatbot, has been viewed nearly 2 million times:
Parcel delivery company DPD has replaced its customer service chat with an AI bot. There's no point in answering any questions at all, and when asked he happily produced a poem about how terrible they are as a company. He also insulted me. pic.twitter.com/vjWlrIP3wn
-Ashley Beauchamp (@ashbeauchamp) January 18, 2024
Additionally, the chatbot was tricked into swearing and saying the F-word.
The company said it had successfully used an AI element in its chat system for several years alongside its human customer service, but an error occurred after a system update.
“The AI element was immediately disabled and is currently being updated,” the company said in a statement reported by ITV.
