T-Mobile will no longer keep its word from before about not raising prices

admin18 January 2024Last Update :
T-Mobile will no longer keep its word from before about not raising prices

T-Mobile will no longer keep its word from before about not raising prices،

Yesterday, a report indicated that T-Mobile was raising home internet prices for new customers. Even more worrying, new customers will not benefit from the same price lock guarantee as older customers and will have to settle for a weaker commitment of a possible price increase with a promise to cover the last month of service if a customer decides to cancel the service afterwards. a price increase.
If you thought that this new version of the Price Lock guarantee only applied to residential Internet users, that's not true. According to the latest news from The mobile reportT-Mobile will introduce a new version of Price Lock on January 18 for most new services and changes.

Contrary to TMobilePrice Lock's current commitment to protecting you from carrier-controlled price increases as long as you don't make any changes to your plan, the new version makes no mention of maintaining existing prices. Instead, it will only bind TMobile to pay your last bill of the month in case a price hike makes you want to leave. You will need to notify the company within 60 days of a rate increase to have them pay your last month's recurring service fees.

The new Price Lock commitment is a step back from the current one which kept prices locked for existing customers who stayed with their original plan.

If you don't plan to remove or change your current plan, TMobile will keep its previous promise to freeze prices. The new guarantee will apply to those who add new lines starting January 18 and those who change their current plan or move to an ineligible plan.

If you don't like the new policy and plan to open a new account or add new lines in the future, you might as well do it now before the current price lock commitment is phased out .