Your mama raised no quitter but if you’re on T-Mobile, a threat to quit will unlock discount،
Whether you're drawn to another carrier or fed up with existing service, whatever your reason for leaving T-Mobile, the company has two secret deals to make you stay.
For those who still want to escape, the carrier apparently has two lucrative offers that might change their minds.
According to
The mobile reportunhappy customers who contact the company could be offered one of two promotions reserved for those who threaten to part ways with the company.
According to an internal document seen by the outlet, the promotion is called “Stay Magenta” and can only be offered and activated by customer service representatives. This means you cannot activate it yourself. Even in-store representatives won't be able to help you.
All postpaid customers are eligible provided they have at least one voice line. They will either receive a $10 reduction on their bills for the next 6 months or a $25 reduction for the next 2 months. The discount will be reflected as an invoice credit. Customers will only receive the offer if they agree to stay with TMobile throughout the promotional period.
Your only hope of receiving this offer is through a customer service agent, either by phone or via social media.
The last time TMobile offered a discount like this in March when the carrier offered a $10 discount for 6 months to increase customer loyalty.
If you hesitate to give up TMobileYou may want to contact a customer service representative and see if a discount will change your mind.
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