Google ramps up repair options with new Pixel diagnostic app and manuals،
On the heels of the expansion of Apple's self-service repair program, Google is stepping up its game for Pixel phone users. The Pixel Diagnostic app has just been introduced, adding another layer to Google's arsenal for device maintenance. The move comes just hours after Apple's recent announcement, highlighting the fierce competition between the tech giants. Accessible through the Phone app, the Pixel Diagnostic app is a game-changer for users looking to troubleshoot their devices before and after repairs. It provides a convenient way to keep your phone working properly after repair. Google Help stands ready to respond to all your repair requests, providing up-to-date, user-friendly repair manuals.
The revamped repair manuals aim to help both technicians and DIYers, streamlining the process for a smoother experience. You can easily download English and French repair manuals for Pixel products from Google Help. The Google DIY program covers a range of devices, including older ones like the Pixel 2, and extends support to the Pixel Fold and Pixel Tablet.
Google's DIY program is available in the United States, United Kingdom, Canada, Australia, and European regions where Pixel phones and Pixel tablets are sold. The company has partnered with independent repair providers, including uBreakiFix, offering support at more than 700 locations across the United States. Google points out that more than 80% of Pixel device users are within 10 to 20 miles of an authorized repair center.
For those who want to take care of their phone repairs, Google now offers additional options. In addition to original iFixit replacement parts, users can access accessories and repair tools from Shyft Global Services.
If you still need to go to a repair center, remember that Google has rolled out a new repair mode feature. This privacy-focused feature protects user data during repairs without the need for tedious data backup, erasing, and restoring processes. Users can enable repair mode to protect their personal data, hand in their device for repair, and seamlessly deactivate it once the device is returned.
