Wait until how you read how T-Mobile is spinning its forced migration; how you can opt-out،
Just a few days ago, we showed you a leaked internal memo from T-Mobile that revealed how the operator plans to migrate subscribers from its older plans to newer, more expensive plans. Sure, the more expensive plans may have a few extra benefits, but not all customers want to pay more only to be forced to switch wireless plans.
T Mobile Customers should
start receiving notifications this Tuesday warning them that the new plan they’re migrating to will cost them about $10 more per month. New plans and pricing start with the November billing cycle.
Those currently on a Simple Choice/Select Choice plan will end up with a Magenta or Essentials plan.
T Mobile customers already subscribed to a Magenta plan will find themselves transferred to Go5G, and subscribers to the Magenta 55+ plan will be moved to Go5G 55+. On the ONE plan now? You will upgrade to Go5G. And business customers who belong to Simple Choice Business will end up on Business Unlimited Advanced.You will laugh when you read how T Mobile turns this forced migration towards more expensive packages
There is now a way to unsubscribe from the migration and we will explain how to do it. But first, see how T Mobile drives this migration. The operator says: “We are not increasing the price of any of our plans; we offer you a newer plan with more benefits at a different cost. » Yes, we assume this is true, but it’s still not user-friendly since the decision to upgrade to a more expensive plan isn’t exactly yours.
Under John Legere (left), America fell in love with T-Mobile. Current CEO Mike Sievert is on the right.
You can opt out of the migration, according to The Mobile Report. But before you do anything, you need to wait until you receive a notification from the operator that you are one of their customers forced to upgrade to a more expensive plan. If you don’t receive one, you don’t have to change your plan and you shouldn’t have to worry. If you receive a notification, one way to unsubscribe is to call T Mobile at 1-800-937-8997. Tell the representative that you want to unsubscribe from the planned migration and that you want the unsubscribe code added to your account.
You can also apply through X, the
social media platform formerly known as Twitter. The T-Force is
T Mobile customer service team and you can
send them a DM (Direct message) with your unsubscribe request. The same goes for Facebook. Send a message indicating your desire to unsubscribe, but you will be asked to verify your identity if this is your first time in contact with
T Mobile on this platform.
THE
T Mobile The
app has a built-in support chat option that you can access by tapping the chat icon at the top right of the screen while logged in. You can install the app from the App Store for iOS users and the Play Store for Android users. Once the app is installed on your phone, you can send a message using the support chat option that you want to opt out of the migration. Regardless of which unsubscribe method you use, you must then call the carrier to make sure they received your request. And since the migration will take place in November, time is running out here.
There was a time when T Mobile put your customers first
There was a time when T Mobile was hungry and did everything he could for his customers. There was a CEO who made sure he connected with people and actually knew the phones his company was selling. It was the version of T Mobile that American audiences fell in love with. Now it seems that T Mobile is more interested in making its shareholders happy.
I wonder if, once again, we are not in an era where the top executives of all the American cell phone companies are strictly businessmen who crunch numbers and couldn’t tell you the difference between a chipset and a chip.
